Privacy Policy
Effective Date: 11 July 2024
H4TCH ("we," "us," "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services. By using H4TCH, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information:
Account Information: When you create an account, we may collect your name, email address, and other contact information.
User Content: We collect the images, videos, documents, and other digital assets you upload to H4TCH.
Usage Information:
App Activity: We collect information about your interactions with the app, such as the features you use, the content you view, and the time and duration of your activities.
Device Information: We collect information about the device you use to access H4TCH, including device type, operating system, unique device identifiers, and network information.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track your activity on our app and hold certain information.
How We Use Your Information
To Provide and Maintain Our Service:
We use your information to operate and maintain the H4TCH app, including creating and managing your account, providing customer support, and improving the app’s functionality.
To Personalize Your Experience:
We use your uploaded content to personalize your experience, including creating customized 3D galleries and providing relevant content and recommendations.
To Communicate with You:
We may use your information to send you updates, newsletters, and promotional materials. You can opt out of receiving these communications at any time.
To Improve Our Service:
We analyze usage data to understand how our app is used, diagnose technical issues, and enhance the app’s features and user experience.
How We Share Your Information
Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer support.
Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer support.
Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Your Choices and Rights
Access and Update Information:
You can access and update your account information at any time through the H4TCH app or website.
Delete Account:
You can delete your account and all associated data by contacting our support team at support@h4tch.com.
Opt-Out of Communications:
You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free.
Children’s Privacy
H4TCH is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@h4tch.com
Address: 101 SW Madison St Unit 1542, Portland, OR 97204, USA
By using H4TCH, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.